Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Integrating a business’s telephone system with the call agent ...

In the fast-paced digital age, effective communication has become the cornerstone of business success. CTI software is at the forefront of revolutionizing how companies manage their communications, ...

Last week, we highlighted an Avaya announcement about the company’s new IP Telephony system called Avaya Distributed Office, designed to meet the challenges of smaller offices that are part of a ...