Establishing solid oversight and setting aggressive goals are among the recommendations in version 1.0 of the Robotic Process Automation Community of Practice’s playbook for agencies that are looking ...

FT. LAUDERDALE, Fla.--(BUSINESS WIRE)--OZ, a global consulting, services and solutions leader enhancing customer experience (CX) through digital innovation, today announced it has Silver status in ...

Automation Anywhere Inc. today debuted a new assessment tool and professional services offerings to assist enterprises with implementing robotic process automation in their operations. Robotic process ...

Get the latest federal technology news delivered to your inbox. Shifting from low-value to high-value work—and eliminating the burden of manual, repetitive tasks to help public servants focus on ...

All robotic process automation (RPA) implementations are likely to face unpredictable and challenging situations as they are adopted more by mainstream businesses. There is a plethora of published ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna, and ...